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Wipro launches Wipro AI-Data Center solution

The Wipro AI-DC solution will also be leveraged to power a next-generation, AI-driven contact center agent assist solution

Wipro has launched its Wipro AI-Data Center (DC) solution, a standardized and secure stack designed to accelerate enterprise‑scale AI adoption, while modernizing core data center environments and transforming customer experience operations. The Wipro AI-DC solution integrates NVIDIA’s AI Enterprise within Wipro Intelligence to deliver a unified suite of AI-enabled solutions and transformative offerings. This collaboration enables organizations to move beyond isolated AI pilots to production‑grade, enterprise‑wide AI deployment.

The Wipro AI-DC solution will also be leveraged to power a next‑generation, AI‑driven contact center agent assist solution. Powered by NVIDIA NeMo and GPU‑accelerated inference, the solution will ensure low‑latency, high‑performance AI across distributed enterprise environments, enabling consistent and scalable customer experience outcomes. The solution will deliver real‑time transcription and contextual summarization, Retrieval‑Augmented Generation (RAG)‑based knowledge assistance, next‑best‑action recommendations, sentiment‑aware engagement insights, and automated post‑call documentation with compliance tracking. 

Wipro is a leading global information technology, consulting and business process services company.