Medi Assist Healthcare Services has entered into strategic partnership with LawtonAsia to enhance the member experience for policyholders across Southeast Asia. This collaboration represents a significant milestone in Medi Assist’s international expansion, enabling the deployment of its proprietary AI-enabled technology to improve how health benefits are delivered in new markets.

LawtonAsia is a premier independent insurance broker headquartered in Thailand, recognised for delivering comprehensive and personalised insurance solutions. The organisation specialises in medical insurance, employee benefits packages, general insurance, and reinsurance services, serving individuals and multinational corporations alike. With deep market expertise and a strong focus on client relationships, LawtonAsia has built long-standing trust within the region’s insurance ecosystem.

Through this partnership, LawtonAsia is adopting Medi Assist’s AI-driven international health and travel insurance platform to streamline the claims experience. By optimizing turnaround times and increasing transparency, the platform ensures members have clear visibility and immediate access to their benefits, allowing them to focus on recovery when it matters most. Additionally, the solution empowers corporate clients to manage flexible benefit plans within their insurance programs seamlessly.

The deployment of this platform is poised to deliver key benefits across the value chain. Beyond efficiency, the collaboration reflects a shared commitment to making health benefits effortless, sustainable, and accessible for policyholders across geographies.

Medi Assist Healthcare Services is a health-tech and insurance-tech company that manages health benefits for employers, retail members, and public health schemes, primarily serving insurance companies.