Capillary Technologies India has been selected by one of the largest retailers in the United States and a Fortune 50 company as a strategic partner to modernize loyalty and customer engagement ecosystem under a five-year agreement with a total contract value of more than $20 million.

As part of this engagement, Capillary will support the retailer in advancing its customer engagement and loyalty capabilities through intelligent, AI-driven decisioning.

The partnership will focus on delivering relevant and contextual customer experiences, improving promotional effectiveness and efficiency through intelligent decisioning and targeting and enablingdynamic and behavior-driven interactions across channels. 

Capillary Technologies India is a software product company offering artificial intelligence (AI)-based cloud-native Software-as-a-Service (SaaS) products and solutions primarily to Enterprise Customers.